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Lee Xin Hui; 95-liner.
I wish I have more
to tell you.
I really do.
Tuesday, March 25, 2014, 11:56 PM
By a loose thread

WEIRD XH FACT #007; The reason why I like yellow is because of Laa-laa in teletubbies

Last last last (shows how long this is in drafts pft) week had been absolute hell for me, and the stress came from both jobs .
I started to question myself , if I couldn't take people not appreciating my service , what makes me so sure that I would be able to handle going into a course like social work ?



Then I realised the difference, why I enjoyed interning at SCS so much, yet hate the hotel and customer service job so much . It's helping the underprivileged vs helping the over privileged . Even when patients/family members are rude and impatient , I know it's due to their worries and I feel them . When they get frustrated , I get equally frustrated because I regret not being able to do more . But in the case of the over privileged , most of the time , they're just being unreasonably demanding and seemed to forget that we're humans too , not their slaves .
I question the logic of "customer is always right". I feel like a better phrase would be "The customer is probably wrong but it doesn't matter anyway ." And the worst thing is , I probably haven't even seen the worst of customer's attitude yet . I feel like the next thing I should be prepared for is a slap or people actually throwing something at me . I think my face writes "abuse me , scold me" or something because somehow , the most unreasonable customers always seems to have a way of finding me out of so many available staffs regardless of whether I'm far away or busy. Or maybe my service is really so horrendous they couldn't take it .



I'm just glad Jasmin is back so at least I can sleep in peace on weekdays now ! The atmosphere changed so much when she came back , felt like everything finally settled down and she settled the stuff with the unreasonable customer in 5 mins when it had been haunting the rest of us for a whole week !



Of course , it's not all hell , some guests do make me smile when I'm at my lowest . Especially when they recognise you , it feels really good :D Like guests feeling shock that I am still there after a long trip out and cheering me on after knowing I only had to work like 1hour more . Or making a point to call me by name even though they often struggle to pronounce it ! AND NEW EYECANDY AT HOTEL OMG . Totally not the type I normally crush on since he's super tallll and got tattoos and probably smokes but seriously he's too cute AHHHHH HE GOT EYE SMILE (totally feeling the judgement from Miss Pearlyn Lim) . He's super cute seriously , and super charming please .



I really don't know how I'm going to survive in the future when I work as a full-timer instead of a part-timer . Shit is gonna get real . At least working in this two jobs make me sure I'm not cut out for the service industry . Especially hospitality because that's way worse than just customer service since the guests pay a lot for our services and naturally expect more .


(yes i'm aware that the gifs are starting to get excessive lol sorry not sorry.)

Speaking of the future , I had finally submitted all application ! I yolo this time again and didn't attend any open house , because I was either working , or too tired . -pray desperately to get in somewhere not crappy-  I didn't know what the heck I was choosing for most of the choices , I'm the type who either have one goal , or no goals . So I just know what my first choice is , the rest feels really anyhow ... Now I need to find Mr Tay for my appraisal , oh bother . So annoyed with all these procedures . 
I realised I filled in NTU and SMU applications really half-heartedly since I don't really want those course , I was writing really passionately about why I wanted the course for NTU's essay until I realised I was writing about social work instead of psychology and ended up just doing a bad job of tweaking the answer to force fit . Sigh pie , not giving a shit any longer , shall just leave it to fate ...

Anyway , my condolences to all those who lose their family, friends or relatives to the horrible mh370 disaster , stay strong . :/ stay strong Jaye's mum, and thanks Jaye for being there for me when you were going through a tough time too! <3